NHS 111 launched

People in Buckinghamshire can now call 111 when they need medical help fast, but it’s not a life-threatening situation.

NHS 111 provides a new way to ensure people receive the right care from the right person, in the right place, at the right time. Callers will be assessed, given advice and directed straight away to the local service that can help them best.

This could be an out of hours GP, minor injuries and illness unit, community nurse, pharmacist, or other local service that meets their needs.

The 111 number is available 24 hours a day, seven days a week, 365 days a year. Calls from landlines and mobile phones are free. For less urgent health needs, patients should still contact their GP or local pharmacist in the usual way.

The new NHS 111 service is being introduced to make it easier for the public to access the right services.

Dr Tom Davis, NHS 111 clinical lead for Buckinghamshire, said: “The introduction of NHS 111 in Buckinghamshire means people will have instant access to specialist health advice, via this easy-to-remember, free number.  NHS 111 will direct people to the local service that is best able to meet their needs, taking into account their location, the time of day of their call and the capacity of services to deal with them.”

The service makes it easier for people to access local health services when they need help quickly. If they need to contact the NHS for urgent care there will be three numbers; 999 for life-threatening emergencies; their GP surgery; or 111.

Louise Patten, senior responsible officer for the NHS 111 project in Buckinghamshire, said: “NHS 111 is a great service, providing local people with a single point of contact for urgent care services; focused on their needs and ensuring they get the right service, first time.”

Read more about NHS 111 in Buckinghamshire